If a vehicle being inspected needs repairs to pass, what are the customer's options?

The customer can choose to make repairs themselves or have another person manage the repairs because they have the flexibility to decide how to address the necessary fixes on their vehicle. This choice is particularly advantageous as it allows the customer to select a repair method that may be more convenient or cost-effective for their situation. It also empowers the customer to seek out specialized services or competitive pricing, rather than being bound to one particular shop for the repairs.

This option reflects a key principle in consumer rights, ensuring that individuals maintain control over their vehicle maintenance choices. It fosters an environment of transparency and trust, encouraging shops to communicate effectively with their clients about what repairs are required to meet safety inspection standards.